Privacy Policy

1. INTRODUCTION

QuantEdgeFX (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (quantedgefx.com) or use our services.

By using our services, you consent to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our services.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our services.

2.1 Personal Information You Provide

Account Information:

Full name
Email address
Username and password
Country/location (optional)

Payment Information:

Credit/debit card information (processed securely by third-party payment processors)
Billing address
Transaction history

Communication Information:

Messages sent through contact forms
Email correspondence with support
Discord/Telegram usernames (for community access)
Feedback and survey responses

Note: We do not store credit card information on our servers. Payment processing is handled by secure third-party processors (Stripe, PayPal) who maintain PCI-DSS compliance.

2.2 Information Collected Automatically

Usage Data:

IP address
Browser type and version
Device information (type, operating system)
Pages visited and time spent
Referring website
Date and time of visits
Click patterns and navigation paths

Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. See Section 8 for more details.

2.3 Information from Third Parties

Payment Processors:
We receive confirmation of successful payments from Stripe, PayPal, or other payment processors.

Analytics Services:
We use Google Analytics and similar services that provide aggregated data about website traffic and user behavior.

Social Media:
If you interact with us on Discord or Telegram, we may collect your username and public profile information.

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

3.1 Service Delivery

Process your purchase and provide access to course materials
Grant access to VIP Telegram group
Deliver educational content and updates
Provide customer support
Communicate important service information

3.2 Communication

Send transactional emails (purchase confirmations, access details)
Respond to inquiries and support requests
Send educational content and updates (with consent)
Notify you of changes to services or policies

3.3 Marketing (with your consent)

Send promotional emails about new courses or features
Share trading tips and educational content
Announce special offers or discounts

You can opt-out of marketing emails at any time using the unsubscribe link in emails or by contacting us.

3.4 Improvement and Analytics

Analyze website usage and user behavior
Improve our services and user experience
Develop new features and content
Conduct research and analysis

3.5 Security and Fraud Prevention

Detect and prevent fraudulent transactions
Protect against unauthorized access
Enforce our Terms and Conditions
Comply with legal obligations

3.6 Legal Compliance

Comply with applicable laws and regulations
Respond to legal requests and court orders
Protect our rights and property
Resolve disputes

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

Payment Processors:

Stripe, PayPal (for payment processing)
They have their own privacy policies and security measures

Email Service Providers:

Mailchimp, ConvertKit, or similar (for email communications)
They process email addresses and names for sending emails

Hosting Providers:

Website hosting and server services
They store website data and course materials

Analytics Services:

Google Analytics (for website analytics)
They collect anonymized usage data

Communication Platforms:

Telegram (for VIP group access)
Discord (for community discussions)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

Court orders or subpoenas
Legal processes or government requests
Protection of our rights, property, or safety
Protection of users or the public
Investigation of fraud or security issues

4.3 Business Transfers

If QuantEdgeFX is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

SSL/TLS encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security audits
Employee training on data protection

However, please note:

No method of transmission over the internet is 100% secure
No electronic storage system is completely secure
We cannot guarantee absolute security of your information
You are responsible for maintaining the security of your account credentials

If you believe your account has been compromised, contact us immediately at support@quantedgefx.com.

6. DATA RETENTION

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

Retention Periods:

Account Information: Retained while your account is active and for a reasonable period after closure
Payment Information: Retained as required by law (typically 7 years for tax purposes)
Communication Records: Retained for customer service and legal purposes
Usage Data: Typically retained for 12-24 months

You may request deletion of your personal information (see Section 10 – Your Rights).

7. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

By using our services, you consent to the transfer of your information to:

United States (where our servers may be located)
Countries where our service providers operate

We take steps to ensure your information receives adequate protection regardless of where it is processed.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience and collect usage information.

8.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help websites remember your preferences and track your activity.

8.2 Types of Cookies We Use

Essential Cookies:

Required for website functionality
Enable login and account access
Remember your preferences
Cannot be disabled without affecting functionality

Analytics Cookies:

Track website usage and performance
Help us understand user behavior
Provide aggregated statistics
Examples: Google Analytics

Marketing Cookies:

Track your browsing across websites
Enable targeted advertising
Measure ad campaign effectiveness
Examples: Facebook Pixel, Google Ads

Preference Cookies:

Remember your settings and choices
Enhance user experience
Store language preferences

8.3 Managing Cookies

You can control cookies through your browser settings:

Block all cookies
Delete existing cookies
Allow cookies from specific websites
Receive notifications when cookies are set

Note: Disabling cookies may affect website functionality and your user experience.

Browser Settings:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Options > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Privacy > Cookies

8.4 Third-Party Tracking

Third-party services (Google Analytics, payment processors) may use their own cookies. We do not control these cookies. Review their privacy policies for more information.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites (prop firms, brokers, tools, etc.). We are not responsible for the privacy practices of these websites.

We recommend:

Reviewing the privacy policies of any third-party websites you visit
Understanding how they collect and use your information
Exercising caution when providing personal information to third parties

10. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information.

10.1 Access and Portability

You have the right to:

Request a copy of your personal information
Receive your data in a structured, machine-readable format
Transfer your data to another service (where technically feasible)

10.2 Correction

You have the right to:

Correct inaccurate personal information
Update outdated information
Complete incomplete information

10.3 Deletion

You have the right to request deletion of your personal information, subject to:

Legal obligations to retain certain data
Legitimate business needs
Ongoing disputes or claims

10.4 Opt-Out of Marketing

You have the right to:

Unsubscribe from marketing emails (use unsubscribe link)
Opt-out of promotional communications
Continue receiving transactional emails (purchase confirmations, etc.)

10.5 Object to Processing

You have the right to object to certain types of data processing, including:

Marketing and profiling
Processing based on legitimate interests

10.6 Restrict Processing

You have the right to request restriction of processing in certain circumstances.

10.7 Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

10.8 Lodge a Complaint

You have the right to lodge a complaint with a data protection authority in your jurisdiction.

10.9 How to Exercise Your Rights

To exercise any of these rights, contact us at:
Email: support@quantedgefx.com

We will respond to your request within 30 days.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.

If you believe we have collected information from a child, contact us at support@quantedgefx.com.

12. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know:

Categories of personal information collected
Sources of personal information
Purposes for collecting personal information
Categories of third parties with whom we share information

Right to Delete:

Request deletion of your personal information

Right to Opt-Out:

Opt-out of sale of personal information (Note: We do not sell personal information)

Right to Non-Discrimination:

We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at support@quantedgefx.com.

13. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

Consent (for marketing communications)
Contract performance (to provide services)
Legitimate interests (to improve services, prevent fraud)
Legal obligations (to comply with laws)

Your GDPR Rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
Right to lodge a complaint with supervisory authority

Data Protection Officer:
For GDPR-related inquiries, contact: support@quantedgefx.com

14. DO NOT TRACK SIGNALS

Some browsers have “Do Not Track” (DNT) features. Currently, there is no industry standard for responding to DNT signals.

We do not currently respond to DNT signals, but we provide you with choices about data collection and use as described in this Privacy Policy.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Changes in applicable laws
New features or services
User feedback

When we make changes:

We will update the “Last Updated” date
We will post the new Privacy Policy on our website
For material changes, we may notify you by email or prominent notice

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

16. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us:

Email: support@quantedgefx.com
Website: quantedgefx.com
Discord: QuantEdgeFX Discord

Response Time: We aim to respond to all inquiries within 48 hours.

Last Updated: January 23, 2026